Children & Family Privacy Notice

1. Who this notice is for

This notice is written for parents, guardians and authorised school or organisation contacts. It explains how Global Solutions Management LLC, a Delaware limited liability company, United States handles information relating to children and other minor participants in Kindnesss. It sits alongside, and forms part of, the Kindnesss Privacy Notice.

A short plain-language section for children is included at the end.

2. The account belongs to an adult

A Kindnesss family Circle is created, owned and controlled by an adult. Children do not create standard independent Kindnesss accounts and cannot sign up on their own.

The adult who owns the Circle decides which participants exist, what missions are set, who else is invited into the Circle, and whether a child is given direct access at all. The adult can change or remove any of this at any time.

3. The Kinder helper is not a social account

Where a guardian chooses to let a child take part directly, Kindnesss issues a Kinder access link. This link is secured by a long random token and, if the guardian sets one, a four-digit PIN. The token and the PIN are stored only as one-way hashes; they are not readable by us in their original form.

A Kinder link is tied to one participant in one Circle. It shows that participant's own missions and their own kindness record. It does not create a searchable profile, it has no friends, followers, likes or public page, and it provides no way to contact anyone outside the Circle.

A guardian can turn a Kinder link off at any time from Account & settings. Turning it off stops any device using it immediately.

4. What information relates to a child, and where it comes from

We keep this deliberately small. Information about a child participant comes from two places: what a responsible adult enters, and what the child themselves types into their own completion.

• Entered by the adult: a first name or nickname, an optional age band, an optional photo-sharing preference flag, and the missions or pledges set for that participant, including any category, credits, deadline, encouragement message and reward description.
• Entered through the Kinder helper by the child: the text describing what they did and their reflection on it.
• Generated by using the service: which missions are complete, credits awarded, badge progress, and the time an entry was made or an access link was last used.
• Processed to keep the service running and secure: the technical and security information our hosting, database and authentication providers necessarily handle when a page is loaded or a submission is made.

5. What we never collect about a child

• No surname is required, and no date of birth is collected.
• No home address, school address, telephone number or personal email address for the child.
• No precise or approximate device location.
• No photographs. Kindnesss has no photo upload feature and stores no participant photographs today.
• No contacts, no address book, no microphone or camera access.
• No advertising identifiers and no behavioural advertising or marketing profiles.

6. Who can see a child's information

Only the adults inside that Circle, and only in the roles they hold: the guardian who owns the family Circle, and any trusted adult that guardian has invited. In a school or organisation programme, only the organisation administrators and staff the organisation itself has authorised for that programme.

Kindnesss staff can access production systems only where necessary to operate, support and secure the service, and administrative tooling used to run the business deliberately excludes participant names, reflections and Passport content.

There is no public child profile, no public search of participants, and no public leaderboard ranking children.

7. How we use it, and how we do not

Child and minor participant information is used to run the Kindnesss activity itself: to show the participant their own missions, to let them submit a completion, to let a responsible adult review and approve it, and to award Kindness Credits and badge progress.

We do not use child information for behavioural advertising, we do not build marketing profiles of children, and we do not sell child information or share it for cross-context behavioural advertising. Children are never nudged to make their information more public or to weaken a privacy setting.

8. Guardian rights and controls

A parent or guardian can, at any time:

• Review the information held about their child in the Circle.
• Correct or change a participant's name, nickname or age band in Account & settings.
• Turn a Kinder access link off, or replace it with a new one.
• Delete a participant, which removes their pledges, completions, credits and badge progress; or delete the whole Circle.
• Ask us to stop any further direct collection from that child while keeping or deleting what already exists.
• Submit any of the above as a formal request through our Privacy Request form. We may need to verify identity and authority before acting.

9. Guardian acknowledgement before direct Kinder access

Before Kindnesss issues a new Kinder access link — including when an existing link is replaced — the guardian is shown a direct notice summarising exactly what will be collected through the Kinder helper, why, who can see it and what the guardian can do about it. Kindnesss records that the guardian acknowledged that notice, together with the version of the notice and the time.

This is an acknowledgement and audit record. Kindnesss does not describe it as verifiable parental consent, and it should not be treated as a determination that any particular legal consent requirement has been satisfied in your country.

Kinder links that already existed before this acknowledgement step was introduced continue to work. Guardians of those Circles are invited to review this notice, and can revoke or replace an existing link at any time.

10. Schools and organisations

Where a school, district or other organisation runs a Kindnesss programme, the organisation is responsible for having the appropriate authority to enrol its participants and for providing whatever notice its own rules and local law require. Kindnesss provides the notice content and the control tooling to support that.

In the United States, the Children's Online Privacy Protection Rule allows a school, in defined circumstances, to act as an agent for parents when a service is used for an educational purpose and for the benefit of the school. Where that route is relied on, it is limited to the educational context: the child's information may not be used for any unrelated commercial purpose, appropriate school authorisation is needed, and direct notice must still be given. Kindnesss does not use school participant information for advertising or for any unrelated commercial purpose.

Kindnesss does not state that a school's authorisation, by itself, satisfies every legal requirement in every jurisdiction, and Kindnesss does not transfer its own responsibilities as the operator of the service to the school. Schools should carry out their own review and may ask us for the material they need through our organisation enquiry form.

11. Retention and deletion

Child and minor participant information is kept while the Circle exists and while it is needed to provide the service. When a participant or a Circle is deleted, the associated records are removed from the live service. Limited billing, security and legal records relating to the adult account holder may be kept for longer where we are required or reasonably need to keep them.

12. Changes and questions

We will update this notice as the product develops. The date at the top of the page shows when this version was published. Questions and requests can be sent securely through our Privacy Request form.

13. Operator and contact details

Kindnesss is operated by the entity below. The address shown is the address of our registered agent in Delaware; it is not a customer-service office, and the registered agent does not handle Kindnesss privacy requests. Guardians and schools should use the Privacy Request form so that requests are logged and tracked.

• Global Solutions Management LLC
• Delaware State File No. 10420698
• Registered Agent: Harvard Business Services, Inc.
• Registered-agent address: 16192 Coastal Highway, Lewes, DE 19958, USA
• Email: contact@global-solutions-management.com
• Privacy requests: /privacy-request